At Little Dragon Soaps, we are committed to ensuring your satisfaction with every purchase you make in our physical stores. The returns and refunds policy at Little Dragon Soaps is designed to provide you with a smooth and hassle-free experience. Please take a moment to review the details below:
Returns and refunds to Any Little Dragon Soaps Store: We take pride in offering you the flexibility to return any product purchased at one of our physical store locations within 7 days of purchase or delivery (for online orders). All orders need to be in it’s unopened and unused new condition, with sales receipt. We will refund or exchange you the purchase price.
You are welcome to return your items to our store location.
Online Purchases Can be Returned In-Store: Products purchased online can be returned through our physical store.
Online Order Returns: If you’ve made a purchase through our online store, you have the convenience of returning it to any Little Dragon Soaps physical store. To initiate the return process, simply bring along your online purchase receipt. This option ensures that you can enjoy the same high-quality service and support in-store.
Proof of Purchase Requirement: To facilitate a smooth in-store return, we will require provide proof of purchase. This can include your original receipt, an electronic receipt sent via email, or any other valid proof of purchase.
Refund, Exchange, or Credit Note: When returning an item with valid proof of purchase, you have the option to either refund or exchange:
- Refund: We will process a refund to the original payment method used for the purchase. This ensures a prompt and convenient reimbursement.
- Exchange: You have the option to exchange the product for another item of equal or lesser value from our extensive range of Little Dragon Soaps offerings.
Product Condition Requirements: It’s important to note that all returned products must be processed within 7 days of receipt, in their original condition, unopened, and with all accompanying accessories, packaging, and labels fully intact. We reserve the right to refuse returns for items that do not meet these criteria or are deemed to be in an unsuitable condition.
Our primary objective is to ensure your complete satisfaction with every Little Dragon Soaps purchase. If you have any questions or require further assistance with your in-store return, our friendly and knowledgeable store associates will be more than happy to assist you.
Thank you for choosing Little Dragon Soaps, and we look forward to serving you with the utmost care and attention to detail in all your future visits!